DMTech builds a flexible identity foundation for 80,000 employees
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Country
Germany -
Industry
Software, Hardware, Technology -
Website
dmtech.tech/de/ - PDF Download
Challenges
In a company as large as DMTech, access management needed to be optimized to the point of invisibility – secure enough to protect critical systems while remaining seamless for employees. With thousands of users and a complex IT environment, outdated processes or the wrong tools could create unnecessary friction and introduce security vulnerabilities.
We have Identity Manager in our company for over 14 years now. We needed a tool which could work with all our employees and have the capability for customization. We can do almost everything we want to do. And there are almost no limitations for it.
Solutions
DMTech turned to Identity Manager by One Identity to optimize identity and provisioning governance across its complex IT environment. The platform gave DMTech the flexibility to customize processes, streamline identity management, and efficiently manage multiple systems, identities and tenants across Europe.Benefits
- Flexibility of customization and little to no limitations
- Easy management of multiple systems and tenants, globally
- Visibility into permissions and roles
- Automated onboarding and deprovisioning
- Optimized user experience
The Story
DMTech is a wholly owned subsidiary responsible for managing the entire IT infrastructure of the drugstore chain dm-drogerie markt. With 4,000 stores across 14 countries and 80,000 employees to support, DMTech needed cybersecurity and user experience to work hand in hand. Finding the right balance between keeping cybercriminals out and ensuring employees could easily access the resources they needed was critical – which led them to One Identity 14 years ago.
“We needed a tool which would work with all our employees and have the capability for customization,” said Pascal Treptow, the DMTech Identity Management Engineer.
With Identity Manager by One Identity as its identity governance and administration (IGA) solution, DMTech automates provisioning, benefits from consolidated visibility of objects and permissions, streamlines access management for nontechnical employees, and enjoys practically unlimited flexibility when customizing processes.
“We can categorize identity groups and then we have role owners and category owners,” said Treptow, “They can order the groups and also change memberships, and they can always see what they’re responsible for.”
Now, advanced customization can happen freely to ensure DMTech gets exactly what it needs.
Treptow concluded that with Identity Manager, “You can do everything you want – you can design your own processes like you need them. And you have the capabilities to do it in an environment that’s safe for you.”