Large and Small Orgs Rely on Service Management Apps

IT service management (ITSM) solutions must ensure controls are in place to meet the ever-stringent security and compliance requirements around user access to sensitive applications. IGA and ITSM solutions share the common goal of improving productivity through automation. Identity Governance and ITSM together enable provisioning for accounts and groups as well as management of users' access to different roles and groups. IGA provides governance to disconnected applications serviced by ITSM solutions.